OUR COACHES & TRAINERS

Eoin Cannon

What do you do?

I started my career in sales and marketing, working on beer and whisky brands across the world for large multinationals.

From there I moved into learning and capability building for marketing teams, developing a marketing academy and increasing capability across Europe, Latin America and Africa for the world’s second largest brewing company.

My focus is on increasing individual and team resourcefulness to make people ready for the world of work – both now and in the future.

I’m qualified in business coaching, Myers Briggs profiling, and leading organisational change.  I’m an experienced facilitator and marketing expert, speak fluent Spanish and have an MBA.

How do you do it?

I value autonomy and like to empower people in developing themselves.  My style is supportive and encouraging.  I focus on strengths in people and organisations, using people’s talents to resolve their challenges.

I bring together approaches from different fields to support learning, specifically behavioural psychology, branding, insightfulness and also design thinking.

Professional feedback I’ve received includes:

• People value my real-life business examples.
• That I’m pragmatic and commercial in mindset.
• Balanced between organisational context/big picture and immediate solutions.
• Emotionally and culturally astute.
• Collaborative and gregarious.
• Curious about people’s behaviours – especially motivations.

What are your areas of specialism?

• Learning Design and e-learning.
• Insightfulness and brand purpose.
• Facilitation and workshop design.
• Behavioural psychology in Marketing.
• Brand management and Marketing .
• Communication and networks/influencers

Who have you worked with?

• Beverages: SABMiller (No.10 FTSE company)’ William Grant’s (Number 3 Whisky in the world, Hendrick’s, Glenfiddich), Molson Coors (Caffrey’s, Grolsch UK ).
• Food:  United Biscuits (McVitie’s).
• Insurance:  Domestic and General.
• Utilities:  Anglian Water/Irish Water.
• Charities:  Marie Curie.
• Behavioural Psychologists/Authors:  Robert Cialdini and Steve Martin.
• Data Consultancy:  Quick Release.
• Start-Ups:  GroHappy, Fast Forward Incubator.

Why I love what I do

So many people don’t fulfil their potential in their jobs, not because they aren’t able to, but because they aren’t encouraged, supported, inspired or provided with the right conditions.  There is so much we can do and provide to help people get better at what they do and be able to bring their full self to work.

Sheila Clark

What do you do?

I specialise in the design and delivery of bespoke development activities aimed at enabling leaders and teams achieve superior performance. I am an experienced facilitator whose aim is to energise and support sustainable change.

How do you do it?

My background is in HR and Organisational change. My passion is to work with clients and understand their challenges in order to design interventions that give them the opportunity to explore their issues and develop responses that fit for them. I firmly believe in lifelong learning and seek to support clients in both incremental and transformational change.

What are your areas of specialism?

I am an OD specialist qualified to use the organisational cultural inventory assessment, enabling the measurement of organisational culture, climate, and effectiveness and identifies levers for change. This analysis enables me to work with organisations to develop strategies focussed on building high performance cultures.

Who have you worked with?

I have extensive experience in the financial, aviation, government, publishing and pharmaceutical sectors.

Why I love what I do?

I enjoy working on complex and challenging situations and my satisfaction comes from seeing teams and individuals make a difference to the performance of their organisations. My aim is for people to realise their full potential and continue to grow and learn through their careers.

“This course helped mostly to find and understand mistakes I make in communicating with people. Sheila was incredible in getting to the core of my personality and elaborated on what needs to be done to effectively communicate in the day-to-day job.” - Attendee from Ebiquity

Lynne Cooper

What do you do?

I enable people to transform personal, team and organisational performance. I coach individuals and teams, I facilitate groups to achieve exceptional influence to get the results they want and I train leadership and coaching skills. I supervise and train coaches and am the former Vice Chair for Association for Coaching, UK. In my spare time I write books!

How do you do it?

I am compulsively curious, fascinated by how people behave and exploring how they think. I love to foster this curiosity in my clients to help them gain new insights and develop more choices. I work best when helping people to expand their capabilities, engage their passion and enjoy their work, and whilst exploring all of that, having fun! I am practical and pragmatic and like to engage people in active and experiential, as well as reflective, learning. I delight in supporting others to make the sustainable changes they desire.

What are your areas of specialism?

• Influence, persuasion and communications skills
• The Five-Minute Coach: a powerful coaching model for managers – I’m co-author of The Five-Minute Coach (Crown House)
• Facilitating people to be at their best, more of the time
• Effective leadership coaching and training
• Team coaching to achieve goals
• Creating change with Clean Language
• NLP for business- I’m author of Business NLP for Dummies (Wiley)
• Developing coaching skills

Who have you worked with?

Over many years I have worked in both private and public sectors, including senior teams in the management consultancy sector, the National Health Service and business services. Most recently my clients have included a range of organisations in hospitality and leisure.

Why I love what I do

I am fascinated by people: how we think – consciously and unconsciously – and how we act, react and interact. It’s a privilege to work with people to help them gain new perspectives, change thinking and behaviour to expand their capacity for growth, success and fulfilment. And it’s fun!

Nick Cromwell

What do you do?

I’m an executive coach and people development consultant working with organisations at all levels, with both individuals and teams. I’m a leadership coach, skilled at enabling professionals to achieve their full potential both in personal development and business performance.

And I also provide individual supervision for trainees in the Coach House programme and facilitate group supervision for Coach House graduates.

How do you do it?

I take a calm, measured and sometimes challenging approach to develop a unique relationships with clients that is both powerful and transformational. I see coaching as the art of facilitating the performance, learning and development of others – something I do in partnership with clients.

I’m an accredited Master Executive Coach and member of the Association for Coaching, an NLP Master Practitioner, a qualified project manager, a certified member of the Institute for Individual Psychology, trained in Action Learning, hypnosis and psychometrics. I coach and supervise other coaches and assesses applications for coach accreditation.

What are your areas of specialism?

• Board level and executive coaching
• Leadership and management coaching
• Facilitation team coaching
• Conflict resolution
• Change management
• Action learning
• Communication skills

Who have you worked with?

A variety of sectors and professions, including legal, finance, IT, media, housing and regeneration, transport, charity and local government.

Clients include Reed Smith LLP, Withers LLP, BNY Mellon, Adtech Global Solutions, Primavera Systems Inc, London and Quadrant Group, Parkinson’s UK, Ealing Council and Transport for London.

Why I love what I do

I really do love what I do. I have accomplished many things in a varied and interesting career and working with people is the thing I enjoy most. I value working in partnership with my clients to enable them to make real changes.

Zena Everett

What do you do?

Executive Coaching and motivational speaking.

My expertise is in career management and productivity. I help people find a laser-focus on their career priorities and then make sure nothing gets in their way of achieving them – least of all themselves.

I’ve also published two books:

• MindFlip: Reinvent Your Future
• Crazy Busy: How to get more done in a day than you do now in a week

How do you do it?

A lifetime of studying what makes some people more successful than others.

I started and ran a great business that recruited recruiters (yes, really). After I sold it, fifteen years later, I studied an MSc in Organisational Psychology specialising in career management. Then I added on executive coaching qualifications, including cognitive-behavioural coaching and Nancy Kline’s Time to Think. I use all of this training and experience (and some Cranfield Business School and my own entrepreneurial background too) to support my clients.

What are your areas of specialism?

• Career management, ambitions and decision making
• Time Management, productivity and efficiency
• Balancing work and family life
• Personal branding
• Leadership development
• Eradicating procrastination, people-pleasing and perfectionism

Who have you worked with?

I’m fortunate to have many thousands of hours of experience working with individuals across many functions and disciplines. I coach senior leaders to manage the challenges of their role and talk to their teams about how to manage with their senior leaders!

I’m also a Coach on the Executive MBA programme at Oxford University’s Said Business School, supporting senior individuals from all over the world.

Why I love what I do

I have the best job in the world: helping ambitious individuals fulfil their potential. It never feels like work so getting paid to do it is still a real thrill.

Laure Fau

What do you do?

Leadership development and change with a self-development focus. I work with individuals and teams to help them see and leverage the resources they have to achieve what matters to them.

How do you do it?

I help high-potential leaders and senior teams grow and work effectively together. My focus is on enabling them to find and act on ‘the little differences that can make a big difference’ in how they behave, interact with each other and make decisions.

My coaching and facilitation styles are results driven and challenging. I am primarily respected for my ability to quickly understand clients’ agenda, to provoke thought and to enable the exploration of a wide range of possibilities.

I coach and train in English and French.

What are your areas of specialism?

I work across a wide range of themes relevant to leaders in organisation. Here is a short selection:

• Managing resourcefulness and understanding what it takes to be at my best
• Managing relationships in and out of organisations
• Managing my profile and visibility
• Giving and receiving feedback
• Reconciling personal, professional and organisational priorities

Who have you worked with?

I have worked with a very varied set of clients:

• from senior executives to start-up founders
• in businesses large and small
• across industries ranging from banking to tech, advertising and FMCG.

My clients include household names such as Coca-Cola, Unilever and HSBC all the way to early stage start-ups.

Why I love what I do?

I love to work with people who want to challenge the status quo and explore the frontier of change. It is risky, uncertain but it is also where new possibilities emerge. I find this very rich and rewarding both for my clients and I.

Sue Feehan

What do you do?

I show people how to make writing choices that help build careers, brands and world-class businesses. I diagnose what is holding back individuals and the companies they work for, offering practical skills and strategies that boost confidence and results.

How do you do it?

Writing is a reflection of who we are. An analysis of writing strengths and weaknesses is my starting point. I offer clients a process they can learn and use repeatedly. My approach is fun and practical, full of exercises tailored to individual needs. My aim is to build confidence, skills and remove writing fears. Change your writing and you change your world.

What are your areas of specialism?

• Writing as a process, covering purpose, readers, research, structure, language skills, and editing and feedback
• Communications audits
• Individual writing coaching, often through long-term projects

Who have you worked with?

• • UK publishers — IPC Media, EMAP (now part of Top Right), Future Publishing, Reed Business Publishing and Haymarket
  • Retailers and multinationals — including WH Smith, Boots, and Guerlain
  • Financial organisations, and public and professional bodies — including Barclays and the Institute of Chartered Accountants

Why I love what I do

What’s not to love? Writing well is a world changer. We define our thoughts, values, passions and goals in words, hoping to nudge the world a little. Helping clients to nail this vital business skill is a joy.

Harriet Frost

What do you do?

I try and give others more confidence in their own creativity and its place at work.

I spent many happy years in media-agency-land, and have been doing my own thing since 2010.

How do you do it?

I run courses in How to be more Creative at Work, How to be a Fab Facilitator, and How to use Storytelling to enhance your work. My style is informal and light in tone, but heavy on super-practical ways to boost creativity.

It’s all about using some deliberate tools and behaviours to force our brains to consider new ideas. I design my courses to have lots of sticky small hacks that I hope will wheedle their way into people’s working life, and hope for anyone who has been on one of my courses to leave with a new-found spring in their creative step.

I have a degree in Psychology, a PostGrad diploma in Advertising and have studied at the Creative Problem Solving Institute (CPSI) in the US.

What are you areas of specialism?

• Creative problem solving
• Idea generation techniques
• Facilitation skills – how to run fab idea generation sessions of your own
• Storytelling within business
• Workshops

Who have you worked with?

Variety is the spice of life and I get a real thing out of working with new clients and learning about their particular world.

I have been lucky enough to work with:

• Brands: PepsiCo, PlayStation, John Lewis, Carlsberg
• Media owners: ITV, The Telegraph, Channel 4, JC Decaux
• Media agencies: OMD UK, Manning Gottlieb, PHD, Goodstuff, Mindshare

Why I love what I do

I like the feeling when you have given someone’s way of thinking a bit of a kick up the backside (in a good way) and they are genuinely excited about using the new stuff you’ve taught them.

Zoe Gruhn

What do you do?

I have extensive experience across private and public sectors in the development of board level, senior executives and their teams, diversity and inclusion programmes, the creation of organisational change programmes, and the delivery of improved business performance through leadership development.

How do you do it?

I work with executives and all levels of management in the design, delivery and implementation of change. I’m a skilled facilitator, executive coach and executive assessor who has worked with multinational companies across different cultures and countries, working at board and senior executive levels on transformational change, team and executive leadership development agendas.

What are your areas of specialism?

The design, delivery and implementation of change. I have an MA in Management Learning and Development,BSc Psychology, Dramatherapy and am a published author. I’ve also taught on the FT NED diploma progamm.

Who have you worked with?

Past and current consulting clients include Emap, UBM, Novo Nordisk, Astra Zeneca, Glaxo SmithKline, Pharmacia, HSBC, Thales, Unilever, Philips International BV, BT, Reuters, HSBC, ABN Amro, Leo Burnett, Arup, Anglo American, P&O Nedloyd (Maersk), United Utilities, Zenith Optimedia, Quinetic, Royal Mail, Bovis, and Herbert Smith Freehills.

I’ve worked widely in central and local government as well as the NHS and the Cabinet Office, worked with Cabinet Ministers and The Treasury.

Abbie Jackson

What do you do?

I’m passionate about providing coaching support for all levels of an organisation. Coaching is not only for executives, everyone can benefit, so I try to be accessible to all. As a trainer, I work with Sales teams on all kinds of development, and with managers who are learning to be great bosses.

How do you do it?

I use cognitive behavioural techniques and tools to help people unpick their thinking. I work hard to get to know my clients creating an environment that feels calm and secure, but also light hearted. I like to keep things moving and ensure that they remain focused on what they want to achieve. This approach is mirrored in the training I do. As a trainer I want people to enjoy the workshops I run, as well as learn something. Both approaches have served me well in the large change management projects on which I have worked.

What are your areas of specialism?

• Change and integration from an induction, training and development perspective
• Internal coaching and mentoring: I work to help organisations build and sustain coaching and mentoring capabilities
• Career coaching
• Manager as coach
• Management development: all fundamentals of management mentoring
• Working with and training sales teams: having managed a team within media sales I truly understand the pressures faced by commercial departments

Who have you worked with?

My experience to date is with Media organsations, in Sales, Learning & Development and Change Management, but I am currently branching out independently into communications companies and the retail sector.

Why I love what I do

Mainly I love it because I get to delve into the nitty gritty of human behaviour which is my greatest interest, and I meet so many amazing people along the way who all seem to teach me something.

Emma Johnson

What do you do?

I’m an experienced L&D professional with a background in business. I’m an experienced trainer specialising in areas of management development and communication skills. My approach is rooted in developing these skills to meet organisational challenges.

How do you do it?

Through my work as an L&D practitioner, I build courses that meet the practical and developmental needs of organisations using a common sense, real world approach.

What are your areas of specialism?

• Performance management
• Manager as coach
• Management development
• Effective communication

Having worked within business and as as L&D professional, I understand first hand the day to day pressures, challenges and sometimes barriers in integrating new practices in our working lives. Having this understanding allows me to help find practical solutions for individuals to implement the learning.

Who have you worked with?

I’ve worked with a range of sectors largely in media, but spanning telecoms and sport sponsorship.

Why I love what I do

I love what I do, as I love to see people grow and develop not only their skills but their confidence to embrace new approaches. The energy from working with great people who want to gain new skills and behaviours is infectious.

Greg Keen

Mary Langan

What do you do?

I am an experienced trainer who specialises in presentation, communication, sales and negotiation workshops. I am also a coach with a particular interest in sales and performance coaching.

How do you do it?

My style is interactive, practical and fun. I like to create training that is routed in the real world so that the discoveries made in training can be transferred back to work immediately.

What are your areas of specialism?

• Presentation skills
• Sales training
• Influencing
• Communication
• Graduate development
• Coaching middle managers and experienced sales people
• Negotiation

Who have you worked with?

Having spent over 20 years working within sales and leadership roles in media companies most of the clients I work with are leading media companies, both media owners and agencies.

Why I love what I do

I love it because I get to help people develop in their careers. Bringing new approaches and insights to people is incredibly rewarding and give me a buzz every day.

Clive Leach

What do you do?

I’m an organisational, executive and career coach with an international practice that I have built since graduating from the Master of Organisational Coaching programme at the University of Sydney in 2008.

I apply coaching and positive psychology in the government, corporate and education sectors to enhance individual, team and organisational performance.

I’m also a Visiting Lecturer at the University of East London teaching on the world’s first MSc Applied Positive Psychology & Coaching Psychology (MAPPCP).

I’ve been published in the peer-reviewed International Journal of Evidence-based Coaching & Mentoring and in ‘Coaching in Professional Contexts’​ (Sage) & ‘Positive Psychology Coaching’ (Routeledge)

How do you do it?

I’m told that I bring great energy, that I’m good to work with and that I make a positive difference.

In addition to 1:1 coaching I design and facilitate engaging and highly rated workshops on a wide range of themes through consultation.

I invest heavily in my own professional development and have attended and presented at some of the world’s top conferences on evidence-based approaches to enhancing well-being and performance in work and study.

In this way I am able to share the latest ideas, my own experience of applying them and make them relevant and accessible to my audience or clients.

What are your areas of specialism?

• Positive Psychology Coaching & Workshops
• Strengths Assessment, Coaching & Workshops
• Mental Toughness Assessment , Coaching & Workshops
• Well-being & Engagement at Work Programs
• Coaching Conversations Workshops
• Leadership & Executive Coaching & Development Programs
• Career Transition and Development Coaching & Workshops
• Positive Education – design and facilitation of programs for whole school & university communities

Who have you worked with?

• The Australian Federal Government – Incl. Prime Minister & Cabinet Office, Australian Defence Force, Dept. of Industry
• Government Agencies – Incl. Australian Human Rights Commission, Federal Court of Australia, Australian Taxation Office
• The Positivity Institute – Positive Leadership Coaching in Health & Higher Education
• Not for Profit Sector  – UN, St. Vincent de Paul Society, Cooperative Research Councils for Beef, Cotton & Fish
• Finance – London & Capital Investment Bank, Barclays, Citi
• Higher Education – University of Wollongong, Macquarie School of Management, University of East London
• Right Management Sydney & London – Executive career transition coaching
• International Schools  – 16 programs across Asia-Pac, UK & Europe

Why I love what I do

I love what I do because I get to apply my own learning and my own strengths everyday to help me engage and energise others to find ways that they too can be their best. It is a privilege to be able to support people in this way and I am most proud of the ongoing relationships I have developed with partners, clients and organisations that value both my approach and impact.

Gillian Shapiro

What do you do?

I’m an experienced Executive Coach, focusing on leadership and organisational development. I help leaders, teams and organisations tackle the big questions and challenges, respond to fast and complex change, and improve their wellbeing and performance.

How do you do it?

My style is informal, positive and energising. I’m able to quickly build trust and confidence. I ask insightful questions, am really skilled at getting to the root cause of issues and agile in working at strategic and different levels within an organisational system. All together, this helps people gain clarity on critical issues, the strengths they can build on and practical ways to move forward in order to achieve impact and improvement.

What are your areas of specialism?

• I have particular expertise in working on complex organisational change, culture and behaviours.
• I work with group dynamics, collaboration, resilience, diversity and inclusion.
• My PhD focused on the career development of women into senior leadership roles.
• I published the first UK research on Inclusive Leadership.
• I’m a graduate and member of the NTL Institute for Applied Behavioural Science and a qualified executive coach.

Who have you worked with?

I work with people at all levels of the organisation: senior leaders, managers and employees. Over the last twenty years, I’ve worked with many of the FTSE 100 as well as a wide range of public; private and voluntary sector organisations. These include:

• Baker & McKenzie LLP
• BBC Trust, Citi
• Financial Conduct Authority
• Herbert Smith Freehills LLP
• Nationwide Building Society
• NHS Trusts and Leadership Academy
• Royal Academy of Engineering
• Virgin Management Limited
• WorldPay

Why I love what I do

I love the breakthroughs that come for individuals, teams and organisations as they gain clarity on what the priority issues are; connect with each other and with the skills and experience they individually and collectively already have to address these as well as knowing what they can do to become even better.

Colin Smith

Jo Smith

What do you do?

I am an experienced trainer, facilitator and coach with over 20 years in the field of learning and development. I am passionate about coaching, learning to self-coach and I live the techniques that I share with my clients.
Any event facilitated by me will include an element of self-coaching. I have a degree in psychology and am qualified to use an array of psychometric tools.

How do you do it?

Working with me is high energy, high impact and good fun! I have enjoyed career success across a range of fields including retailing and manufacturing as well as public sector organisations. I am a real person with real scars who inspires my clients to think differently about how they approach everyday situations. I offer pragmatic tools that can be readily practiced and used when appropriate.

What are your areas of specialism?

I specialise in helping individuals, teams and organisations to identify specific tools and techniques that they can use on a daily basis to rapidly accelerate the rate at which they achieve their goals. I also have great experience in working with organisations to develop and embed their values and culture.

Who have you worked with?

Originally, working with senior leaders of food companies, I have worked across a range of organisations in different sectors. These include MPs, elite athletes, charities and public sector organisations as well as FTSE 500 clients.

Why I love what I do

I have fun and engage with people! I see my main aim with clients as motivating and supporting them in making changes in their behaviour that will improve their professional lives. It’s great when people choose to change the way that they do things to get better results for themselves and their organisation.

Ben Tipney

What do you do?

I develop personal and professional high performance programs. In essence I enable people to consistently function at their best day to day- to achieve Everyday Excellence.

How do you do it?

I have developed innovative ways to help people better understand the nature of their human “system” – how it functions and thus how to manage themselves more effectively. As a former international athlete (Great Britain Rowing Team) and coach to World Championship Medallists, I value and build on the similarity between the ingredients necessary for success in sport and those which allow for optimal performance and fulfilment in our personal and professional lives.

In the coaching space, one of my key strengths is helping clients to recognise and achieve their potential, through breaking down limiting patterns and beliefs. I achieve positive lasting results by utilising my experience as an athlete and coach in high level sport, and this is underpinned by my professional qualifications and experience in Leadership, Cognitive Behavioural Coaching, NLP and EFT.

What are your areas of specialism?

• Personal management
• Error management
• Stress solutions
• Dealing with performance anxiety
• Managing energy levels
• Developing confidence
• Dealing with conflict
• Developing and maintaining a performance lifestyle

Who have you worked with?

I have worked with people from all ages and walks of life, both in personal and professional environments. My experience with individuals extends from schoolchildren and those struggling to find direction to World Champion athletes and top performing business professionals. My business clients include recruitment companies, sports teams, schools, financial institutions, training companies and healthcare providers.

Why I love what I do

I love seeing that the work I do makes a lasting positive influence on people’s lives. It is incredibly rewarding to see that the coaching, and tools I give people, enable them to be the best they can be – not only in their professional space, but also in their personal lives. I am a strong believer in the ripple effect – our own “state” of being directly affects the world around us, so it excites me that every person I positively influence will then in turn have a positive effect on those around them.

Jill Watson

What do you do?

I run workshops on individual and employee wellbeing. I also teach yoga and I trained as a coach with The Coach House, Bec Development’s coaching and coach training arm.  I’m super-keen on helping people connect more deeply with themselves and with the work they are doing.

How do you do it?

I can be challenging, practical and fun, depending on the needs of the individual.  I work with the whole person and include movement, breath and way of being.  I weave the  practices of gratitude, compassion and positive psychology into my work, as well as some clean language, to help people lay a really strong foundation from which to set goals and move through life with ease.

What are your areas of specialism?

I am particularly focused on health and wellbeing, blending Eastern and Western approaches to deepen the relationship with the body, breath, mind, emotions and purpose.  If we take care of these elements we can live and work with a lot of heart and happiness, and deal with life’s challenges in a really sustainable way.

I am fascinated by deep, transformational work and healing, which includes how to handle anxiety and stress and how to build resilience and experience positive states.  I also specialise in women’s health, using yoga therapy for support around menstruation, fertility, pregnancy, menopause.

Who have you worked with?

I have delivered coaching and wellbeing workshops for John Lewis, Accenture, PWC, Lonely Planet, ITV and Macmillan publishing. I have led yoga, meditation and mindfulness classes in boardrooms and classrooms; from those in their early careers to senior leaders, from women dealing with the transitions of pregnancy, to men looking to change thinking styles and gain more confidence.

Why I love what I do

Because it’s the best job in the world!  Helping other humans uncover little bits of themselves, whether through coaching or yoga, is an absolute delight, and I know from working with inspirational coaches and teachers myself that this work can leave a lasting impression on peoples lives.  It completely energises me and challenges me to be self-aware and always open to learn more about myself and others.